Phone: (716)-679-4546 or (716)-672-9226
 

Update/News/Info:

8/2/2010
We are now a IICRC Certified Firm with A+ Better Business Bureau Rating.
4/26/2010
We now offer Encapsulation cleaning. Check out info here.

12/27/09
We are getting ready to deploy a new cleaning method for commercial carpet cleaning. Check back soon for more updates.


10/1/2008
We now are a Better Business Bureau Accredited Business.


9/8/2008
Winners of the Observers Best of the Best contest for the 2nd straight year. Thanks to everyone who voted.

Carpet Cleaning - Upholstery Cleaning - Oriental Rug Cleaning - Ceramic Tile & Grout Cleaning - Pet Odor Removal - VCT Tile Maintenance

Welcome to the home of Reilly's Carpet Cleaning, formerly Coughlin's Carpet Cleaning. My name is Brandon Reilly & I'm the owner / operator of Reilly's Carpet Cleaning. I have been with the company just over 12 years. I worked for Coughlan's Carpet Cleaning for 6 years before purchasing the business from Jack and Jim Coughlin in June 2008. I continue to offer excellent service at great prices. If you had Coughlin's Carpet Cleaning clean your carpets from 2002-2008, I am the guy that did 95% of the cleaning for the Coughlin's during that time frame.

 

Winter Weather Update : Well it looks Like Old Man Winter has come back early. Too early if you ask me. I wanted to let customers know that if the temperature falls below 22F I won't take my cleaning truck out due to the potential of having equipment freeze up on the way to the job. I need water to clean, and home owners usually have the outside water source turned off for the winter. I have a fresh water tank in the truck, but I keep it empty during the winter months.

Because I'm at the mercy of the weather and need to fit in work when the weather permits it. I am setting up cleaning appointments on Sundays for no extra charge.

 

Having guests over for the holidays? With fall here, it's the perfect time to have your carpets & upholstery cleaned before your friends & family arrive for the holidays.

Cleaning Fact: Did you know carpets dry much quicker in the cooler months? The air is drier indoors this time of year due to the heat being on. The lower humidity allows moisture to evaporate more rapidly and our already quick drying times are even better.

 

 

<--WARNING!! Choosing the cleaning company with the lowest price without considering other factors may lead to someone like this showing up on your doorstep. To make your sure this doesn't happen to you, I've compiled a simple checklist that you can use to help you make the right choice when hiring a cleaning professional to come into your home.

 

 

 

Checklist to use when choosing a professional cleaning company.
  Who is the cleaning technician that will be coming into your home & do they have the knowledge & experience to do the job right?
  Does the company you intend to hire use a truckmounted cleaning system utilizing Hot Water Extraction?
  Do they rinse the carpet or run a cleaning chemical through their wand without a rinse?
  Have they been certified by the IICRC?
  What is the business's standing with the Better Business Bureau?
  Are they insured?

Below are my (Brandon's) answers to the above checklist/questioner. If you have additional questions / concerns, please contact us at: 679-4546 (Katie Reilly - The Boss) or you can send a TXT to 672-9226 (Brandon Reilly - The Cleaner). Please note that during business hours I am in customers homes and out of respect to the customer, I will not answer my phone so I can focus 100% on the task at hand. Please leave a message with Katie (716-679-4546) and she will return your call as soon as possible. It's the only downside of being an owner / operated business but a necessary evil when quality is my #1 priority.

Thank you for understanding

  • Reilly's Carpet Cleaning is owner / operated. So you know Brandon Reilly will use his 12+ years of experience and knowledge to properly clean each & every job.
  • Reilly's Carpet Cleaning utilizes Hot Water Extraction (the preferred method by carpet manufacturers) using a custom box truck equipped with a powerful Hydramaster truck mounted cleaning system. This ensures a deep clean while still maintaining rapid drying times.
  • At Reilly's Carpet Cleaning, the only cleaning solution we use is during the pre-conditioning phase. This works at loosing the soils so they can be easily rinsed & extracted. Leaving no residue behind. Some company's just run a cleaning solution through there machine with out following up with a proper rinse. This is what accounts for rapid re-soiling.
  • The IICRC is the organization that sets standards in the cleaning industry. At the completion of the classes, a individual must take a test to complete certification. Brandon Reilly passed both the Carpet & Upholstery certification tests with a score of over 90% on each exam.
  • Reilly's Carpet Cleaning maintains a A+ BBB rating. This helps give you the peace of mind knowing that if a problem does arise, it will be taken care of to the customers satisfaction.
  • Reilly's Carpet Cleaning is fully insured and can provide certificates of liability if needed.

 

LIMITED TIME ONLY!!! If you have had Chem Dry attempt to clean your carpets but are not satisfied, please call us. We will clean 1 room FREE of charge and show you the amount of Chemicals and soil they have left in your carpet. More details can be found here.

<---This picture was taken of a job I did where ChemDry cleaned the carpets only 3 months prior. There was so much of their cleaning chemical left in the carpet that I had to shut my equipment down for a minute to add defoammer because my waste tank filled up with foam. The chemicals they felt behind made the carpet tacky and acted like a magnet for dirt & dust. This is what accounts for rapid re-soiling after carpets have been improperly cleaned. So much for their claim that no residue left behind!!!

 

We are the only Carpet Cleaning Company in the Dunkirk/Fredonia area that is both IICRC Certified & have a A+ Rating with the Better Business Bureau.

Remember when choosing a cleaning company to come into your home, that you make sure they are IICRC certified. Company's that aren't do not take the cleaning industry serious enough to get the proper training to clean your possessions the correct way.

You can now TEXT us to setup cleaning appointments. Just text us the total square footage you need cleaned and we will TEXT you back with our soonest availability. Send Appointment requests to 716-672-9226. Note: You will need to provide correct contact information & any cancellations within 24 hours of appointment will be subjected to the $40 cancellation fee (See bottom of page).
*Sometimes there will be up to a 90 min. delay since this is our mobile # and we cannot respond right away when we're on the road.

We clean Oriental and other natural fiber rugs

Because these types of rugs require extra attention to prevent issues such as bleeding, we can bring these back to our shop to clean and bring them back to you within 7-10 days.

Please note that we aren't doing any pickup & deliveries till Spring 2015. We use the floor space that is normally used to clean rugs for storing equipment during the winter months. Thanks for understanding.

 

Updates and important articles:

New Service! : We now offer Encapsulation for commercial carpet.

Update: Beware of ChemDry's claims, please read more here.

New article: Preparation Checklist - Things to do Before we arrive

New article: Rug Doctor more like Rug Killer

I have put together a page that brings to light the pitfalls of renting a Rug Doctor or using a home carpet cleaning machine to clean your carpets. Please read before purchasing or renting one of these units.

Have an odor problem? We now offer rentals of our highly effective odor removal system. Works great on Smoke smell and organic odors. The unit will treat up to 10,000 cubic feet and also works great with vehicles. $49.99/day rental (1 day is all that is needed in most situations.) More details.

 

Online Deals!

Fall Specials available now!!! Print coupons from your computer.

It's a great time to get on the schedule for a deep Fall cleaning of your carpets, upholstery and tile. Call today! 679-4546

Did you know that the Fall & Winter are great times to have your carpets cleaned. With the heat on in the cooler months, carpets can dry up to 2x faster.. Check out the Fall Specials for more details.

We are based in Fredonia, NY. Are service area however extends about a 30 mile radius from Fredonia, NY. Below is a list of areas that we service. If you live within a 30 mile radius of the Dunkirk and Fredonia area and your town isn't listed, please let us know.

We service the following communities:

Town
Minimum Charge
Fredonia, NY $75.00
Dunkirk, NY $75.00
Van Buren Bay, NY $75.00
Brocton, NY $75.00
Portland, NY $75.00
Westfield, NY $125.00
Mayville, NY $175.00
Bemus Point*, NY $225.00
Chautauqua*, NY $225.00
Lakewood*, NY $275.00
Cassadaga, NY $75.00
Sinclairville, NY $115.00
South Dayton*, NY $225.00
Cherry Creek*, NY $250.00
Forestville, NY $95.00
Hanover, NY $110.00
Silver Creek, NY $110.00
Sunset Bay, NY & Hanford Bay, NY $110.00
Angola, NY $175.00
Irving, NY $125.00
Farnham, NY $175.00

Please note that the farther away from the Dunkirk and Fredonia area, the higher the minimum charge will be. This is to help cover the extra time and gas costs that we incur. If you live a distance from us, see if your neighbors or near by family members would also like to schedule our services. The more work we have in your area on a particular day, the more flexible we can be with pricing.

*These town are outside our service area but we will still setup bigger cleaning jobs in these locations that can offset our travel costs.

Notice of cancellation fee: Due to recent events, we are imposing a $40.00 charge if you cancel an appointment within 24 hours before the job. People have been setting up appointments and canceling on the last minute and when they take up a slot in the schedule it puts people that may want us to come sooner further back. Also, we will refuse to service you after 2 cancellations. We hate to do this, but we've turned down jobs because of a full schedule, only later to have someone cancel and it ends up being that we could have fit in the person we turned down if we would have known someone was going to cancel. Also, if we arrive at your residence and you cancel / reschedule then, you will also be billed for travel expenses on top of the $40 fee.

 

A SIDE NOTE ABOUT OWNER / OPERATED BUSINES. PLEASE READ ---> Since I am a owner operator business, sometimes during the day I am not able to answer the phone when I'm on the road or cleaning in a customers home. Please note that both business lines get forwarded to cell phones & I do have my wife helping me with calls, but she has a full time job and can only check messages through out the day (But is excellent at getting back to people as soon as she's available.) I understand that when you call you want to talk to someone right away, but since I am primarily a mobile business I will not answer the phone when driving. Please leave a message so we can get back to you as soon as we are available.

Thank you for understanding our situation,,

Brandon (TXT: 672-9226) & Katie Reilly (CALL: 679-4546)

If you are interested in setting up an appointment or have any questions about carpet cleaning, please call us at:

(716)-679-4546

 

(C) Reilly & Coughlin Carpet Cleaning 2014 / Privacy Policy

5064 Ellicott Rd.
Fredonia, NY 14063

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